Refund policy

We work to ensure our customers are satisfied with their purchases. If you are unhappy talk to us and we can assist in solving the issue. If the item has come to you damaged - with supplied proof, we will be happy to return or exchange the product within 30 days of purchase.

email: latchspoke@gmail.com

Address: Latchspoke

3rd Floor

86-90 Paul Street

London EC2A 4NE 

• Items must be [unopened/unused/unworn]
• Items must still be in their original packaging with all tags attached
• Items must not be damaged or show signs of wear
• You must have a receipt or other proof of purchase
• Please note that we cannot accept returns or exchanges of clearance or sale items.

To return a product, send the product back to [address] via post, along with proof of purchase and your details. We will send a confirmation email once we have received your returned item(s). Customers are responsible for all shipping costs.

For customer support or additional questions, you can contact us at latchspoke@gmail.com